Your London Massage Treatment

Everything you need to know about booking and enjoying a massage from London
Massage.

Your Booking

Our mobile massage service is available between 9am and 11pm (every day), and if there is a therapist free, you can book a treatment within the hour (one hour minimum notice for Central London bookings), but if you are outside of Zone 3 please do try to give a little more notice. Just make sure that you will be available to meet your therapist when she arrives at your home, office or hotel, so that you can enjoy the full session. If your plans change, you will be able to amend your booking, but if you have to cancel, give us at least 24 hours notice. To request a change, simply reply to the confirmation text to send a message directly to your therapist. She will send you updated text message and email confirmations. Our therapists always leave plenty of time to get from one booking to the next, but in the unlikely event that your therapist is delayed, she will contact you directly to let you know.

Before the Massage

When your therapist arrives, she will ask you a few simple questions to help tailor your massage. Make sure you mention any allergies, injuries, or areas that need particular attention. You should pay your therapist, in cash, before the massage begins. You can check the price, which includes all fees and transport, on our bookings page.
When you are ready to begin, you should show the therapist where you would like your massage etc bed, couch or floor. You will need to provide at least two large towels, one of which she will lay over the massage area The other towel will protect your privacy during the treatment.
The therapist will then leave the room so that you can undress. Remove as much of your clothing as you feel comfortable with, but keep your underwear on and drape the second towel over your private parts once you are settled comfortably on the massage area. We require all of our clients to cover themselves in this way. Although there are many different kinds of massage services, we provide a professional, therapeutic massage service that is entirely non-sexual in nature, so you should feel safe and comfortable during your massage. The therapist will come back into the room when you are ready.

During the Massage

Your therapist will apply oils and use her hands and arms to massage your body in various ways. You should let your therapist know if you would like her to use more or less pressure, and make sure that you tell her immediately if you feel any pain or discomfort. If you are having one of our deep tissue massages, you should expect to feel a little more pressure, but you should still talk to your therapist if you have any concerns. The deep tissue massage can leave you a little sore, but this should subside within 48 hours.

After the Massage

When the massage is over, the therapist will leave the room again so that you can get dressed. When she returns, she will ask for your feedback, which will help us to provide you with a more personalized treatment if you decide to book another session with London Massage. Regular massages can help you to keep healthy and happy, so we recommend that you have a massage once or twice a month. If you have enjoyed the experience, you may want to offer your therapist a tip, but there is no requirement to do so. Our therapists keep all of the tips that they make.
We hope that you enjoy your London Massage sessions, but if you do have any complaints, or if you would like to talk to a staff member for any reason, you can reach our complaints handler at andrea@londonmassage(dot)com.
If you would like any more information about London Massage, please take a look at our FAQ page to see if your question is answered there.Please note that it is usually best to contact us for the quickest response rate.